Terms of Service

The service

Mail CRM, operated by Mail CRM, lets you sync mailboxes, manage contacts, run outreach sequences and use AI to draft and answer email.

Your account

You must confirm your email address (or sign in with a verified Google account). One account is for one person or business. Keep your credentials safe; you are responsible for activity under your account.

Mailboxes you connect

You are responsible for the mailboxes and senders you connect and for having the right to use them.

Acceptable use

• No spam, and no sending to people without a lawful basis.
• You are responsible for complying with anti-spam and privacy laws (such as CAN-SPAM, GDPR/PECR and CASL) for your outreach, and for honouring opt-outs. Sequence emails include an unsubscribe link in their footer.
• Do not abuse the AI features or the site's email sending, and do not try to break or overload the service.

AI and automated sending

Sequences and auto-responders send real email in your name. AI-written content can be wrong, so review it; auto-responders require your approval by default.

Third-party services

Google, AI providers and mail providers are governed by their own terms.

Warranty and liability

The service is provided “as is”, without warranties, and may be unavailable at times. To the extent permitted by law, we are not liable for indirect or consequential losses.

Suspension and termination

We may suspend or end accounts that break these terms. You can stop using the service at any time.

Changes

We may update these terms; the date above shows the latest version.

Contact

Questions: the contact address provided by the operator of this service.